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New Member
posted Mar 31, 2020 9:34:52 PM

re: Schedule Live Review

Hello, 

 

I tried to schedule a review for my taxes, but it says 'This feature is temporarily unavailable.'  Can someone please help me?

 

Best,

Gregory

0 3 762
3 Replies
Moderator
Apr 3, 2020 6:31:17 PM

Are you using Safari? If so, please try again using another web browser, such as Chrome. There is an issue with Safari and our scheduling page. Our development team is working to fix it asap.

New Member
Apr 20, 2020 5:38:22 PM

I have a Mac and am using Safari and I can't schedule a Live review either.  So I scheduled on my wife's laptop using Chrome and got a confirmation email for April 20th at 5:30pm but no one called.  What's up with that??

Level 15
Apr 25, 2020 10:29:50 AM

If you never got your call when you should have, please contact them once again. 

 

https://turbotax.community.intuit.ca/community/product-information/help/i-m-using-turbotax-live-assist-review-how-do-i-submit-my-return-for-review/00/873793