switching from turbotax online to desktop

[clryan]

I agree with all the other comments - I have been using turbo tax for many years -  last year I used online - not being able to transfer from online to desktop is a major flaw - I was able to transfer from desktop to online last year -- this will be definitely my last year of using turbo tax - lots of free software out there -  obviously Intuit is just taking the money and doing absolutely nothing with it

[rlowe103]

Great thread on this topic.  Answered all my questions. This is a huge miss for Intuit. I agree that this will most likely be my last year using this tool which I have been using for a minimum 10 years. I would have used the term software, but any company writing the requirements for the new on-line tool clearly missed a huge Use Case. Lots of other options out there. 

Cheers "Thank you for choosing Turbo Tax!" LOL

Rob

[TurboTaxAniqua]

@rlowe103 Unfortunately, you can't import your previous taxes year's data from TurboTax Online to TurboTax Desktop. TurboTax Online can't export anything other than a PDF file, and TurboTax Desktop can't open PDF files. Only .ttxx files. We truly appreciate you as a valued customer and you feedback is incredibly important to us.

[gbcooper]

Thank you kindly for your response. However, if you follow this thread you will see that this fact (i.e. can't use online files in the desktop version) was established a year ago.

What I am more interested in is what Intuit is doing about it NOW. The packaging on this years standard product (at Costco anyway) still does NOT give any warning at all to the customer. One of your colleagues previously stated the benefit of printing this shortcoming on the box to help buyers decide, That was a year ago. This has still not happened.

Why not include an import file utility for the desktop users? The USA version already does this. Perhaps contact them to see how they did it?

In my humble opinion, THIS is the current issue of this thread that needs to be addressed.

Regards,

Greg

[Zorman]

I am in the same boat here. Looks like laziness and/or greed.  i think next year may call for a different program.