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TurboTax 2022 Premier Install

After downloading and installing Turbotax Premier 2022, I get the following error message:

 

 

Any suggestions on how to fix this?

 

Turbotax 2022.png

5 Replies

TurboTax 2022 Premier Install

If it matters, this is on Windows 11 Pro

TurboTax 2022 Premier Install

Please try uninstalling and reinstalling the program using the download from our website here: https://turbotax.intuit.ca/tax/software/install

If you are still not able to resolve the problem, please contact our phone support team at 1-888-829-8608 (Monday to Friday, 9 AM to 6 PM ET) for more assistance.

TurboTax 2022 Premier Install

Thanks for the reply.  

 

After uninstalling, downloading from the link you supplied, and trying to reinstall, I now get the error during the installation ðŸ˜¥

TurboTax 2022 Premier Install

Sorry to here that. Our phone support team (1-888-829-8608) can do more advanced trouble shooting on problems like this. 

TurboTax 2022 Premier Install

After a pretty lengthy discussion with a very helpful support agent on the phone, it appears that Turbotax has  a dependency on a particular version of the Visual C++ runtime that is out of date, and won't install if you have a newer version that is actually supported :(

 

Not a great experience...  I'll have to try installed on a older PC rather than one that is running a fully supported OS.