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New Member

Unable to complete taxes using two different laptops and three different browsers

Hello

 

My name is Brent Hinbest and I'm trying to complete my taxes using Turbo Tax. After completing the interview section, I get the error message "Oops, we encountered an error" and I get redirected to the beginning of the interview section again. This has happened about 20-25 times.

 

I need to speak to someone ASAP to resolve this error. You can email me at [email address removed], or call me at [phone number removed].

 

Regards,

1 Reply
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Moderator

Unable to complete taxes using two different laptops and three different browsers

Hi Brent.

Sorry to hear you're encountering this issue. Please contact our phone support team directly for assistance. Here's how to reach them:
https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707