Re: Where is the form to submit a bug report ?

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mach128x
Returning Member

Where is the form to submit a bug report ?

Feels like an extremely simple question, but Intuit's website must be one of the most unintuitive, confusing and bloated web site I've ever had to deal with.

 

Where is the form to submit a bug report ?? This is one of the most basic things ever.

 

All I get when I go into the Support menu is the link to this community (fancy word for user forum) which also must be one of the most unintuitive, confusing and bloated forum, ever.

 

No phone number, no support email address, no support / bug report form to fill out !?

3 Replies
Deb Heap
New Member

Where is the form to submit a bug report ?

I completely agree.  There is a problem with the capital loss carry forward worksheet in 2020, I cross checked my 2019 worksheet to confirm this.  it carried forward the right # but it shows it in the wrong year and has an NA where I would input what I want to use this year.  Not quite sure how I can over ride this

MR82
Returning Member

Where is the form to submit a bug report ?

Completely agree that the website is very counterintuitive and difficult to navigate.   I finally discovered that one can talk to an agent by going to https://support.turbotax.intuit.ca/contact/.

Benjamin667
Returning Member

Where is the form to submit a bug report ?

Thank you for sharing the contact site! Much appreciated.

 

I'm trying to submit a bug report, but this has been way too difficult. :(

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