Wrong version provided to me in process of purchasing

[DPOP1]

I started the process of purchasing the 2022 standard turbotax.

I did not notice that it flipped it to the 2021 version right at the end of the checkout.

How can I get this resolved so that I have the 2022 version.?

This is for desktop download version.

[DPOP1]

or better yet, how can i get a refund on this?

I purchased the proper 2022 version and simply need a refund on the incorect purschase.

[TurboTaxGinette]

Please see our TurboTax FAQ link to apply for a refund: How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.

[feee]

It just happened to me as well. Bought the 2022 version, but it was sent to download link for the 2021.

I downloaded the 2022 version, but it does not accept my activation code. 

Can I be sent a new activation code, for the 2022 version?

[TurboTaxGinette]

Activation codes only work on the year of software they were meant for. When you downloaded the 2022 software you would have received a code to go along with the 2022 software. 

Thank you for choosing TurboTax.

[feee]

There is an issue with Turbotax' system. I bought the 2022 software, but was sent the download link and code for the 2021.

[TurboTaxGinette]

Please follow this link if you wish to apply for a refund: How do I get a refund for a TurboTax product?

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.