Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 10, 2023 5:00:10 PM

recover deleted files

Is there a way to recover deleted files?

0 5 433
5 Replies
Moderator
Oct 11, 2023 7:29:56 AM

Unfortunately, no you can't recover deleted files.

New Member
May 11, 2024 8:46:43 AM

Hello

 

I lost my files from my computer that I files for 2022 for my wife and I and I need to file for 2023. Can I recover the old files or do I have to start band new...I already purchased the Turbo Tax from Loblaws this year and cant get pass the the program without your system asking for more $$$$.

 

Please help or call me [phone number removed] or [email address removed]

 

Deparate

 

Steve Yuen

Moderator
May 13, 2024 6:12:38 AM

Did you use TurboTax Online or TurboTax Download?

 

Thank you for choosing TurboTax.

New Member
May 13, 2024 6:39:23 AM

Hello.  I used the turbo tax download.  

Thanks 

Moderator
May 13, 2024 6:47:15 AM

Unfortunately,  there is no way to retrieve files that have been deleted. Can you verify what it says on the box you purchased- if it says, TurboTax Online or TurboTax CD/Download?

 

Thank you for choosing TurboTax.