When completing a joint return I mistakenly did not update my new SIN and attempted to file using NETFILE. I was able to file my wife's however the system did not allow me to file my own. I was required to make a copy of existing Tax Return, change SIN and file my own on the Copy version of the return within the tool. Before I was able to file I was required to pay for the services and so encountered double paying for the services used earlier. Please can Intuit refund me for the double transaction as I only used the services of Turbo Tax once but was forced by the software to pay for both the original Tax Return and the Copy version.
Thank you,
Neil
Sign In
Canada (English)
EN
