Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 14, 2023 10:53:06 AM

Result code 21

My wife forgot to enter her Netfile access code to finish off her taxes for LAST year. We realized this now and contacted CRA. They sent us a new code to use now. I have entered this code now and its coming up as Code 21 access code did not match records. 

 

Please advise

0 1 1525
1 Replies
Moderator
Apr 15, 2023 10:02:32 AM

You can try filing without the NETFILE Access Code as it is not mandatory.