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Returning Member
posted Apr 6, 2020 12:04:08 PM

Review Errors CPP

Hello. I would like to complete a filing for a customer. When I go to "Review" an error keeps coming up saying that

"CPP/QPP Contributions or Pensionable Earnings have been entered incorrectly. Check the amounts entered on your T4"

I have triple checked, and all amounts are entered correctly, according to the T4.

Can you please help me with this issue?

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1 Replies
Level 15
Apr 27, 2020 1:39:50 PM

If you are still experiencing this issue with the CPP Error message, please reach out to our Customer Support team for assistance. 

 

You can contact our Support Team by following the link below and in the field that says "Ask your question", type in "your question" and you will be directed to an agent that can assist you. TurboTax Customer Support