I have the french desktop version of TurboTax, ImpotRapid Deluxe.
In the revision process, it reports that there's 1 error in the declaration, but the message is blank, no text.
When I click the button to resolve the error ("Résoudre"), it bring me to a new page, totally blank with only the "Continue" button.
How am I suppose to know what need fixing?
And, since this is very likely a software bug, why on earth is the Community the only place to post question??
@fplouffe Have you tried reinstalling the software from the download on our website? https://turboimpot.intuit.ca/impot/logiciels/installation/
Got the same problem here with the French version too.
Can someone explain to us what is the problem, no problem to send Canada, it's only cause me problem with Quebec.
I'm pretty sure everything fine...
We will have to wait for the next update I think so :(
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TurboTaxSusan thanks for your reply. However , I am not using the online version. As state in original post, I have the desktop download install.
I don't see how clearing browser cache would do me any good
@fplouffe Have you tried reinstalling the software from the download on our website? https://turboimpot.intuit.ca/impot/logiciels/installation/
Yes, I reinstalled from the .exe file I had on hand.
The revision process doesn't raise any error now about my declaratation, even though I didn't changed any values.
There were no new update installed either.
Thanks
Have the same problem here, i remove all the slip information, and i still have the problem with only the person info. i have the latest .exe file installed 4 hour ago.
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