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Level 2
posted Apr 6, 2024 10:01:17 AM

RRSP deduction - TroubleShooting

Hi - Ive been using this for years and I'm noticing that in Line 34 of T1, the RRSP deduction is actually entering my limit vs the actual amount - can you please let me know if I need a fix for this!

 

Thanks! 

0 19 2529
19 Replies
Moderator
Apr 6, 2024 11:41:53 AM

Your RRSP/PRPP deduction limit is the maximum amount of RRSP/PRPP contributions that you are entitled to deduct in a tax year. You can only claim up to the limit, even if the amount that you contributed was higher.

Level 2
Apr 6, 2024 6:50:44 PM

I have the same issue!

To Moderator:

T1 line 20800 – RRSP deduction from Schedule 7 in error due to

Schedule 7 - Line 4 is added to Line 1 instead of subtracted

Please recode!!!

 

Level 2
Apr 6, 2024 6:51:09 PM

I have the same issue!

T1 line 20800 – RRSP deduction from Schedule 7 in error due to

Schedule 7 - Line 4 is added to Line 1 instead of subtracted

Please recode!!!

Moderator
Apr 7, 2024 3:22:18 PM

@DK180 Are you using TurboTax CD/Download or TurboTax Online?

Level 2
Apr 7, 2024 5:16:56 PM

This was an online download with code.  Also, I was able to correct this by entering my limit into Schedule 7, rather than on the RRSP receipts, which is where it incorrectly transferred as my RRSP deduction for the year on the T1 + actual contributions.  Anyway, hope that helps to help correct this for others. 

Level 2
Apr 7, 2024 5:31:50 PM

Premier version CD, if I override any values I may not be able to file on-line via CRA Website but thanks for the tip.

Level 2
Apr 7, 2024 5:32:30 PM

TurboTax CD - Premier

Intuit Alumni
Apr 9, 2024 8:17:00 AM

Could you clarify if you still need help and what your question is?

 

Thank you for choosing TurboTax.

Level 2
Apr 9, 2024 12:21:05 PM

Please read the thread. My suggestion was made and the fix that was needed. I don't require any more responses. 

New Member
Apr 9, 2024 8:26:54 PM

I am having the same problem.  I can't figure out how to work around it.

 

New Member
Apr 9, 2024 8:30:10 PM

I have turbo tax standard and I cannot figure out how to fix the issue.

When I enter the RRSP deduction limit for 2023 it autofills that amount as my contribution even though I did not make a contribution to my RRSP.  I have entered my RRSP contribution as $0 but it auto populates differently.

Intuit Alumni
Apr 10, 2024 6:12:03 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.

Level 2
Apr 10, 2024 6:57:42 PM

Yes, still having problems.  Will be calling an agent as the RRSP worksheet seems to be part of the problem.  Using easy steps and after multiple reviews, the information is corrected correctly but not on the required forms for RRSP's.  Now it is trying to transfer my original contributions to next years reporting.  Very frustrated as I have been using Intuit QuickTax/Turbo tax since 1996.

 

Are you Ginette a retired CS member?

Intuit Alumni
Apr 11, 2024 7:07:51 AM

I am a community moderator. When you call the telephone support team, please be sure to ask for an escalation, if you do not receive a resolution, to make sure an investigation is done to clear the issue.

Note: When calling, and asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

 

Thank you for choosing TurboTax.

Level 2
Apr 11, 2024 10:09:34 AM

I had the same issue.  I had to override the value on the RRSP worksheet Section 1: Calculating your RRSP deduction for 2023 (which was for sum reason my deduction  limit for 2023).

I entered $0.00.  This resolved my issue, just hope I can still netfile.  Hope this helps

New Member
Apr 24, 2024 7:47:19 AM

We understand this but the system is inserting our limit on line 20800 as a deduction we haven't made. We have to remove it and we can't. Show us how, please!

Intuit Alumni
Apr 24, 2024 8:02:32 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.

New Member
Apr 24, 2024 8:27:39 AM

I had the same problem and fixed it by re-entering 00.00 to "

Unused RRSP/PRPP Contributions" found on the left column under "Registered Savings Plans Get Started" The amount was 0.00 to begin with?

Hope this helps. I've wasted hours looking for a fix for a program I pay for. ;-(

Intuit Alumni
Apr 24, 2024 8:33:45 AM

Thank you for the feedback and update.

 

Thank you for choosing TurboTax.