As per your screenshot you sent, it looks like you change the path of your TurboTax installation. It is recommend not change it because it could impact TurboTax to run or save files properly. We suggest you to uninstall and reinstall.
If you still experiencing this issue, you can contact our product support.
Thank you for choosing TurboTax.
Further Information:
De-installed TT2024
Downloaded and reinstalled the software. Same build and version number.
Same problem:
TurboTax 2023 will do a "save as" to the same folder (...Taxes>2024)
TurboTax 2024 will NOT do "save as" to the folder (...Taxes>2024) or even to the 2023 tax folder (...Taxes>2023)
Any other ideas to try?
Default folder is C:\Users\username\Documents\TurboTax
You can try saving to another file. Another explanation can be that you are trying to save to a cloud or network drive that is not accessible. Also check security software blocking TurboTax.
If the issue persist, please contact product support. They will be able to assist you on screen.
Thank you for choosing TurboTax.