Selection disappears after leaving the page and returning.

When I am on "What happened to you in 2023, under Registered savings plans and investments, I have selected 'No' to this question:

"User, did you open, contribute to, or transfer money to a First Home Savings Account (FHSA)?"

This specific selection will never stay saved. When I leave the page, and/or Save after selecting, and return to reviewy selections, this one question is always unselected.

How do I get it to save.

I am using the online version on Chrome browser, in the small business owner version.

I have cleared my cache.

This has happened multiple times, and over the course of the last month at least.

I want to submit my return, but don't want to submit it if this is not complete.

3403

Intuit Alumni

Apr 22, 2024 6:38:12 AM

As you have already tried all the steps usually suggested, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

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Selection disappears after leaving the page and returning.