I've been alternating purchasing Turbo Tax Standard with my dad for the last 5-10 years. Buying the software for install.
One person buys the software, and shares the license key with the other, so we can both do our taxes. This year is the first year I've passed the information to him, and the key won't work for him. Are you no longer allowed to install the software on multiple computers? I do see how buying 8 returns linked to one computer makes any sense. The error is that it is already linked to another account. Is this new to 2024 Turbo tax?
You can only use your TurboTax license code with one account. If you want to install TurboTax Desktop on a second computer, you would need to login using the same account where you originally used the code. Then, when you login, the code will already be there. You would just have to select it to continue.
For this very reason I won't purchase turbotax "8 returns" again. Too annoying to bother.
@error 608 You can only use your TurboTax license code with one account and can Install up to 3 devices. If you want to install TurboTax Desktop on a second computer, you would need to login using the same account where you originally used the code. Then, when you login, the code will already be there. You would just have to select it to continue.
Even though I am living with my family in the same househould, we don't share our financial situation with eachother. Could please clarify if sharing the account information with a family member for the person to install it on the 2nd desktop, will the 2nd person be able to see all my tax information (tax return from this year and previous years) that was submitted via turbo tax desktop?
@Candian_tax_payer You will not be able to access each other's data if you are using the desktop version and it is installed on two separate computers.