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New Member
posted Apr 27, 2024 2:45:33 PM

Software Issue - Won't go past Dependents page

Hi,

I have two dependents and on the "Tell us about your dependents" page they are there, but the software wants me to fill in info of 3 more dependents and will not let me continue.

0 3 1569
3 Replies
Moderator
Apr 27, 2024 3:33:13 PM

Click on the back button. Then select My Info > Dependants Information. There you can delete any dependants that you no longer need.

New Member
Apr 27, 2024 4:06:20 PM

When I go back I don't see My Info.  Where do I find it?

It's currently showing I have 18 dependants.

 

Moderator
Apr 27, 2024 4:21:33 PM

You'll see it in the left side menu ≡.  You may want to try clearing your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.