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Level 1
posted Feb 9, 2022 8:01:17 AM

Software not proceeding anywhere after transferred data from previous year

After transferred data from previous year and new file created for current year, the tax software not going anywhere. I cannot start entering current year tax information

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2 Replies
Moderator
Feb 10, 2022 10:34:23 AM

Are you using TurboTax CD/Download or TurboTax Online?

Level 1
Feb 10, 2022 10:48:26 AM

Thanks! I use Turbotax CD/Download. I called Turbotax support and after "screen share" with your support agent and found out that the "continue" button is located at the far right corner, outside of my screen viewing area. It's working great now. Fantastic support from Turbotax!