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Level 1
posted Mar 20, 2025 1:15:40 PM

T3 error Box 37 should equal sum of box 58 and box 59

Error showing for T3. Manually entered values in Box 58 and 59 add up to Box 37 but review flags error saying it doesn't add up. The values are in decimal format. Rounding them would mean they won't match the paper T3 I received. Cannot upload from cra as T3 is not there. Using Turbotax deluxe online edition.

Anyone else with same issue? Anyone advice? Thanks

0 18 1771
1 Best answer
Moderator
Mar 23, 2025 6:39:28 AM

@Jentaxes1 We are aware of this issue, and our development team is working for a resolution. Currently we do not have any ETA. We appreciate your patience.

18 Replies
Moderator
Mar 22, 2025 8:20:37 AM

We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

 

Thank you for choosing TurboTax.

New Member
Mar 22, 2025 12:17:45 PM

Is this getting resolved? I cannot file because this is preventing me from using NETFILE?

Level 1
Mar 22, 2025 1:11:12 PM

Hi Aniqua (moderator)

 

Please can you give an estimate on when this issue will be fixed. Thanks

Moderator
Mar 23, 2025 6:39:28 AM

@Jentaxes1 We are aware of this issue, and our development team is working for a resolution. Currently we do not have any ETA. We appreciate your patience.

New Member
Mar 24, 2025 7:42:17 AM

Just wanted to add that I am also having the exact same issue. 

Moderator
Mar 25, 2025 2:38:51 PM

@ryand1 For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Level 3
Mar 30, 2025 6:35:21 AM

Has there been any resolution?   This has been awhile and I can’t file?   This is very frustrating.

 

Moderator
Apr 2, 2025 4:45:48 AM

@Ratriver36 We are hoping to get this resolved quickly. Once it is resolved, we will update you in this thread. We appreciate your patience.

Level 3
Apr 2, 2025 10:37:28 AM

This has been well over a week.   Is there an ETA.    I have tried to be patient but this is a very long time.    How many are having this problem????

Level 3
Apr 2, 2025 11:29:49 AM

When, please when, is this going to be resolved?    We have been very patient.   Is there an ETA?   

Level 3
Apr 2, 2025 11:30:58 AM

This answer was a week ago.   When, when, when will this be resolved.    Is there a rebate for people who can’t file because of this delay????

Level 3
Apr 2, 2025 11:31:24 AM

This is crazy it has gone on so long.

Level 3
Apr 2, 2025 11:31:56 AM

We need to be on Turbotax to get this resolved.   

Level 3
Apr 2, 2025 12:01:58 PM

Have you heard anything?    

Level 1
Apr 2, 2025 12:18:22 PM

Hi @Ratriver36 

The T3 Box 37 error was fixed last week. That was the only error for me so I was able to file. If you have a different error then maybe they're still working on it.

Level 3
Apr 2, 2025 1:04:50 PM

Mine must have been different.   Thanks.    Glad yours was fixed.

Level 3
Apr 2, 2025 3:40:02 PM

I appreciate you are working on it but the date for filing is coming quickly,    This issue has been unresolved for weeks with no actual ETA for resolution.    Is there a date?   Would make it much easier to be patient.  Thank you.

Moderator
Apr 6, 2025 11:40:42 AM

@Ratriver36 Did you update your TurboTax Desktop software? If the error is still occuring, what is the exact error message that you are getting?