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    abrooke18
    Returning Member

    Error when trying to add a bookmark

    Using TurboTax Canada online edition.

    When I try to add a bookmark, I get this error:

    An internal error occurred while processing your request. If the problem continues, please contact technical support.

    posted
    ‎October 29, 2019 11:57 PM
    last updated ‎October 29, 2019 11:57 PM
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    1 Best answer

    Accepted Solutions
    TurboTaxTara
    New Member

    Error when trying to add a bookmark

    This issue has been resolved. Please sign in to TurboTax Online and give it a try.

    View solution in original post

    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    8 Replies
    TurboTaxTara
    New Member

    Error when trying to add a bookmark

    Thank you for bringing this to our attention. We're investigating.
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    Anonymous
    Not applicable

    Error when trying to add a bookmark

    Ok, so then what?  Did you fix it?
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    abrooke18
    Returning Member

    Error when trying to add a bookmark

    Yes, this has been fixed.
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    TurboTaxTara
    New Member

    Error when trying to add a bookmark

    Yes, the error was resolved. Are you getting an error when add a bookmark in TurboTax Online?
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    Anonymous
    Not applicable

    Error when trying to add a bookmark

    No, I bought the CD.  And yes, I cannot add any bookmark!
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    TurboTaxTara
    New Member

    Error when trying to add a bookmark

    Bookmarks in TurboTax CD/Download are working for me. Can you describe the error you're getting?
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    Anonymous
    Not applicable

    Error when trying to add a bookmark

    Message: An internal error occurred while processing your request.  If the problem persists, please contact technical support
    ‎October 29, 2019 11:57 PM
    0
    2,850
    Reply
    TurboTaxTara
    New Member

    Error when trying to add a bookmark

    This issue has been resolved. Please sign in to TurboTax Online and give it a try.

    ‎October 29, 2019 11:57 PM
    0
    2,851
    Reply