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The phone help is terrible , i cannot get a prepayment code!!!!!

 
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The phone help is terrible , i cannot get a prepayment code!!!!!

A prepayment code isn't required. You can choose to pay by credit card if you prefer by clicking the Continue button below the prepayment box. If you don't see a Continue button, you can either zoom out to make your screen smaller or save/log out and then log back into TurboTax.