Please ensure that your software is updated, then review the following details.
Climate Action Incentive Credit (NB, MB, SK, ON only)
The new refundable credit has no income cap but does have varying amounts by location. If you have a spouse, only one spouse makes the claim for the family (spouse and minor children). Software does it all for you – just enter a few details on your address and family.
Please note, this credit is automatically applied to your tax return, based on the initial entries at the beginning of your tax return starting with the province entry, even before you enter your income and expenses. This is a Federal Tax Credit that is reflective of the province you live in.
You will be able to claim the Climate Action Incentive under the Provincial tab.
Once that section has been completed, then the amount will calculate on line 449 of your Detailed Tax Summary Page, which is located in the Review Section of your Return after you open Bottom Line Tax summary.
Please refer to the link below from TurboTax Tips to have a better understanding of this new credit and how it is calculated.
Climate Action Incentive eligibility as per the CRA here https://bit.ly/2UEy2v1
If after review of the above details, you are still encountering the same issue, Please contact our support team, as they will be able to view your screen, if the agent is unable to resolve your issue, please request to have your situation "escalated" to a higher level.
Answer the questions, so it guides you towards the right team. Apply the drop downs and you will get a phone number specified to your question (ie - support, care):
I want to talk to someone. How do I phone you? - https://turbotax.community.intuit.ca/replies/3152013
Please ensure that your software is updated, then review the following details.
Climate Action Incentive Credit (NB, MB, SK, ON only)
The new refundable credit has no income cap but does have varying amounts by location. If you have a spouse, only one spouse makes the claim for the family (spouse and minor children). Software does it all for you – just enter a few details on your address and family.
Please note, this credit is automatically applied to your tax return, based on the initial entries at the beginning of your tax return starting with the province entry, even before you enter your income and expenses. This is a Federal Tax Credit that is reflective of the province you live in.
You will be able to claim the Climate Action Incentive under the Provincial tab.
Once that section has been completed, then the amount will calculate on line 449 of your Detailed Tax Summary Page, which is located in the Review Section of your Return after you open Bottom Line Tax summary.
Please refer to the link below from TurboTax Tips to have a better understanding of this new credit and how it is calculated.
Climate Action Incentive eligibility as per the CRA here https://bit.ly/2UEy2v1
If after review of the above details, you are still encountering the same issue, Please contact our support team, as they will be able to view your screen, if the agent is unable to resolve your issue, please request to have your situation "escalated" to a higher level.
Answer the questions, so it guides you towards the right team. Apply the drop downs and you will get a phone number specified to your question (ie - support, care):
I want to talk to someone. How do I phone you? - https://turbotax.community.intuit.ca/replies/3152013