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Returning Member
posted Mar 21, 2024 11:14:09 AM

Track refund request

This is the case number [phone number removed]. When will my refund request process? I have a call with customer care and no one is listening. 3 years of association with turbo tax and I was not expecting this. Please give me my money back.

0 7 1644
7 Replies
Moderator
Mar 21, 2024 11:29:14 AM

We have reviewed your account and found that you purchased TurboTax Full Service, and had a call with them. They will assist you with your case.

 

Thank you for choosing TurboTax.

Returning Member
Mar 21, 2024 12:36:41 PM

I just wanted to know the refund status. Please dont send me automated AI response.

Returning Member
Mar 21, 2024 12:44:17 PM

The automated call doesnt connect me to agent.

Returning Member
Mar 21, 2024 1:04:00 PM

I am now doing my tax through assist and review feature of turbo tax. That would be helpful for me. Please process my refund request. Thanks.

Moderator
Mar 21, 2024 2:29:12 PM

A refund has been requested for you. It can take up to 2-3 weeks to see it back on your credit card.

 

Thank you for choosing TurboTax

Returning Member
Aug 19, 2024 11:04:27 AM

Refund track please

Level 7
Aug 19, 2024 11:58:42 AM

We do not see that you were charged for anything as you used TurboTax Free?