Track refund request

[abc29]

This is the case number [phone number removed]. When will my refund request process? I have a call with customer care and no one is listening. 3 years of association with turbo tax and I was not expecting this. Please give me my money back.

[TurboTaxBrenda]

We have reviewed your account and found that you purchased TurboTax Full Service, and had a call with them. They will assist you with your case.

Thank you for choosing TurboTax.

[abc29]

I just wanted to know the refund status. Please dont send me automated AI response.

[abc29]

The automated call doesnt connect me to agent.

[abc29]

I am now doing my tax through assist and review feature of turbo tax. That would be helpful for me. Please process my refund request. Thanks.

[TurboTaxBrenda]

A refund has been requested for you. It can take up to 2-3 weeks to see it back on your credit card.

Thank you for choosing TurboTax

[Jkleine]

Refund track please

[TurboImpotBrenda1]

We do not see that you were charged for anything as you used TurboTax Free?