Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 29, 2019 9:22:12 PM

"Trying to complete online. I keep having to start over. Getting the following message Intuit.ca is not responding"

 "Trying to complete online. I keep having to start over. Getting the following message Intuit.ca is not responding"

0 1 1023
1 Best answer
New Member
Oct 29, 2019 9:22:13 PM

Thank you for your question. 

Please try clearing your browser's history, cache and cookies. You may also need to try using another browser.

The system requirements for TurboTax Online can be found here: https://turbotax.community.intuit.ca/questions/1189994-what-are-the-minimum-system-requirements-for-turbotax-online

1 Replies
New Member
Oct 29, 2019 9:22:13 PM

Thank you for your question. 

Please try clearing your browser's history, cache and cookies. You may also need to try using another browser.

The system requirements for TurboTax Online can be found here: https://turbotax.community.intuit.ca/questions/1189994-what-are-the-minimum-system-requirements-for-turbotax-online