Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 25, 2024 12:55:12 PM

trying to retrieve my 2023 return from old device.

I'm trying to retrieve my 2023 return which was backed up and restored off an old computer. When i enter my license code after clicking on my return file on my current computer I get a message saying all licenses have been used. I just want to access the return so i can send i just need to access my return to send to CRA as i am being audited.

0 1 250
1 Replies
Moderator
Oct 25, 2024 1:23:29 PM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.