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New Member
posted Dec 8, 2023 4:35:52 PM

Turbo Tax 2022 H&B - Download: Asking for Activation Code AGAIN

I bought and downloaded TT H&B 2022 from Costco. Installed it, activated it, filed taxes. Now I need to get back into the program and do a few things but after an update it is asking me to activate my code again. 

I researched and searched the forums for similar issues (there are a few) but no success on following their solutions. 
I can't call support since they are closed now and all weekend. 
I have my original code but it won't accept it. 

I have no idea what to do now and I really don't want to take time out of my regular work day to call down to support when i don't work around my personal computer. Help please!

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Moderator
Dec 11, 2023 6:08:37 AM

Unfortunately, you will have to call customer support as they have more access to your account, and can assist you with screen share if necessary. 

Monday to Friday 9am to 6pm  1-888-829-8608 There might be help in this article: What if I'm having trouble with my licence code during the CD/download setup process?

 

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