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Returning Member
posted Apr 19, 2023 7:02:11 AM

Turbo Tax Business Incorporated for Canada - Update Issue

To who it may concern,

 

I have the current version for Turbo Tax Business Incorporated for Canada installed on my desktop and activated. I recently logged into the program and a dialogue box pops up stating "Update ready to install. Press [Install Now] to close Turbo Tax Business Inc 2022 and install the update."

 

When I press the "Install Now" a second dialogue box pops up stating the following:

"Unable to Complete Task - Turbo Tax Business Inc was unable to complete this task. The class is not configured to support Elevated activation."

 

As a result I am unable to install update.

 

Please advise how to fix this.

 

Thanks,

 

Darryl

[phone number removed]

[email address removed]

 

0 1 757
1 Replies
Moderator
Apr 21, 2023 5:03:38 PM

Please try reinstalling the program.

 

If you need further assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

 

You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off Profile software.