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posted Mar 15, 2025 3:00:20 PM

Turbo Tax CPP/QPP error

During the review process, an error is detected. The error is "CPP/QPP contributions or pensionable earnings have been entered incorrectly. Check the amounts entered on your T4; particularly boxes 10, 14, 16, 16A, 17, 17A, 26, and 28".

 

I have checked the amounts entered and they are correct. I have also deleted the T4's and re-entered the amounts and I continue to receive the error.

 

What is causing the error? Is there a solution which will resolve the error?

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1 Replies
Moderator
Mar 16, 2025 5:26:12 PM

Please review your T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.

If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.