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New Member
posted Oct 31, 2019 12:49:23 AM

Turbo tax is NOT correctly carrying over the total childcare expenses from the T778 to line 214. It is ONLY carrying over the FIRST receipt total.

This is not an issue of spouse with lower income as given in the blanket automated responses to everyone else's similar question. This is a system glitch. Please correct. Many people rely on the calculations in your program to properly calculate their taxes and refunds. A calculation error in your system with this will affect not only the refund, but the Net Income, which is used to calculate an individuals other benefits administered by other departments. Please fix! I was able to get around it by calculating all of my receipts into the first column. The other columns total on the entry screen but do not carry over to Line 214. 

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1 Replies
Level 15
Oct 31, 2019 12:49:24 AM

As it very difficult to troubleshoot from this online forum, our Customer Support team will be better able to assist you with this. Please follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013