Hi There:
I spent so much time in populating the Online standard version (paid one) online for filling the 2020 taxes.
As i was almost done the the Turbo tax online stopped working.
i get the following message:
This should not have happened. Don't worry - your data has been saved.
Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.
Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.
Please check back again soon. We should resolve this quickly.
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Can you please let me know, it is an IT problem, maybe the server back up. It has happened at our corporate level too.
Regards
Shahnawaz
Sorry to hear that you are having difficulties with the software. This message means that the server was overloaded. The issue was resolved and by logging out and logging back into TurboTax, you will be able to continue your tax return. If this does not work right away, please try again in a few minutes.
Thank you for your patience.
If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.