I just installed this and it will not update on my windows pc. I am not using wireless. It gives the windows crash message and asks to either close the program or look online for answers. If I click look for answers it just goes back to the main page. I tried several times with the same results. I also noticed there are no sales tax questions, health insurance questions, and now I assume there more things I'm not seeing that may affect my return. Whats the deal? Thank you