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New Member
posted Jun 23, 2024 12:39:04 PM

Turbotax 2023 will not start after successful activation

I installed TurboTax 2023.  I activated it.  I used it to prepare my tax return.  I went to start it again today to complete my tax return and it asked me for an activation code.  I enter the code.  It says activation successful.  I then click GET STARTED and the program does not start.  I reinstalled the program.  Same results.  I disabled my antivirus software.  Same results.  I ran it as an administrator, same results.  What next????  I have entered the activation code several times and each time it says successful and when I click Get Started, nothing happens.

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1 Replies
Level 5
Jun 25, 2024 9:25:14 AM

Please contact our customer support as they will be better able to assist you.

 

Thank you for choosing TurboTax.