I have bought turbotax program at shoppers. I've tried to install my labtop, but it can't. So I searched reason at your website. You said I have to switch out of s mode. But I can't click the GET button, I don't know why.
I tried like that, but it doesn't work as attached screenshot.
I have a download code only.
If I can use turbotax in online instead of download, I want it.
Can I do that?
TurboTaxAniqua
Moderator
Mar 10, 2025 4:35:26 PM
Please contact Microsoft to get this issue fixed as it is related to the OS.
The codes for TurboTax Desktop will not work with TurboTax Online & vice-versa. If you bought the wrong version, you can get a refund and then buy the one you need.