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New Member
posted Feb 28, 2023 3:59:14 PM

TurboTax Basic 2022 - Download Version - Info Page

Hello,  

On the TurboTax Basic download version info page, under Benefits & Features "A simple tax filing experience..." shows Medical under the Expenses heading.  I have provided the link to the page.

 

TurboTax Basic 2022 - Benefits & Features - Expenses - Medical 

 

https://turbotax.intuit.ca/tax/software/download/basic?cid=ppc-nb_en_fy23_pros_goog_gen_Basic_na_shopping_na_zen_na&gclid=Cj0KCQiA6fafBhC1ARIsAIJjL8mafTgIc2OHJDc1e2U6THEYmvC2p4kXo844EezNC7-2CcFx87swAikaAtX7EALw_wcB&gclsrc=aw.ds

 

My TurboTax Basic download version for 2022 (order number : QSTNA178751275) will not let me enter my medical expenses.  It's asking me to upgrade for $14.99.

 

Can you please make more clearly comprehensible.

 

Thanks,

Terry

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1 Replies
Moderator
Mar 4, 2023 11:45:48 AM

You should have the option to continue without the upgrade. 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.