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New Member
posted May 9, 2023 12:48:51 PM

TurboTax CPP Over Payment Error

Long time TurboTax customer, and have never had a discrepancy between my TurboTax refund and my NOA. 

 

For my 2022, I received back $1200 less than anticipated. 

 

From what I can see, the issue is line 44800 (this is a calculated line, not one I input) CPP overpayment. TurboTax calculated this as $1785 (which is all of the CPP I payed and makes no sense), the CRA calculated this as $133.05 (which is much more realistic).

 

I have tried contacting customer service for clarification, but they were tremendously unhelpful. At this point, I do not think I will be using TurboTax again. 

 

Anyone run into this before? Any insight?

 

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Level 15
May 11, 2023 7:27:35 AM

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