Please try closing the T2125 first. In Forms mode, go to the T2125, select Edit>Forms>Clear Current Form, and then Edit>Forms>Close Unused Forms. Then repeat for the TP-80, and Schedule L.
Thank you for the update.
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hello
I am trying to close TP80 using your recommendation but error keep showing up
maybe I need to close T2125 first, how can I find it?
Please try closing the T2125 first. In Forms mode, go to the T2125, select Edit>Forms>Clear Current Form, and then Edit>Forms>Close Unused Forms. Then repeat for the TP-80.
Thank you for choosing TurboTax.
When I clear then close unused forms for the T2125 form it seems to close as expected.
But when I do the same procedure for the TP-80 & Schedule "L" forms, they do not appear to clear and will not close. The two forms seem to stay open with only $0.00 in all fields and the NETFILE error for Quebec persists.
Please help! Thanks
Please try these steps over again:
1- Open your T2125 - Go to Edit - Forms- Clear current form- Go back to Edit- Forms- Close unused forms.
2- Open your PT-80- and follow the same steps above
3- Open your Schedule L - and follow the same steps above.
Thank you for choosing TurboTax.
Hi,
Thanks for the quick reply.
I have tried many times now following your instructions carefully.
I start by opening, clearing and then "closing open forms" for the T2125 form. It seems to work and the form appears to close after execution.
I then try clearing and closing the TP-80 form. It seems to accept the commands but the form does not close as did the T2125 form. It stays open and visible after execution. Same reaction happens with clearing/closing the Schedule "L" form.
I don't think I'm making any procedural mistakes.
Very frustrating.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.
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