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Returning Member
posted Apr 15, 2025 2:55:22 PM

Turbotax in the NEWS (It's not good!)

I'm disappointed with this software the way things are heading in recent years...been a devoted customer for years!!!

I will be looking to others for next year!!! Can't afford to have these mistakes coming back to bite me!

 

heed these warnings people!!

see it in the news:

https://www.youtube.com/watch?v=zl5F2ePCjQg

also

https://www.youtube.com/watch?v=QgG2_8vawmU  (at 34:26 mark)

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1 Replies
Moderator
Apr 21, 2025 8:57:15 AM

We acknowledge that you do not agree with the outcome of your accuracy guarantee claim. 


 

Although we cannot discuss or share specific customer information in our community posts, we can share that we have a robust review process that ensures each claim submitted is reviewed using the utmost diligence. 


 

We are committed to providing the best user experience and the best outcome possible for users, and we continuously review user feedback to identify further product and process improvements. 

 

We encourage any customers with questions about this process to reach out to customer support, and we'd be happy to help.