Turbotax keeps asking for activation code

[person7]

Hello,

>>>Did you reinstall your older tax year software, 

in my case:

-I have not reinstalled any Turbotax software

-I have not made any major hardware changes to my computer (changing hard drive, motherboard, network card, etc.)

-also the other versions of TurboTax (2019, 2021, 2022, 2023 and 2024) are launching without asking for activation code.

>>>or does it do this when you just open one up?

It asks for activation when I launch the application.

Best regards:

[TurboTaxAniqua]

@person7 The reason it is not asking for any license code or an activation code is that it was previously installed on the same device. For activation,

What we can do is ask you to verify your Internet connection and if you have an antivirus. If yes, please try to deactivate the antivirus and try again. If the issue persists, be sure to turn back on the antivirus and call our product support team.