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New Member
posted Feb 10, 2026 4:59:28 PM

TurboTax Premier 2025 returns error code 606 and can't be activated. I've used it successfully with previous versions.

This is the second package purchased from Best Buy.

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1 Replies
Moderator
Feb 10, 2026 5:08:09 PM

This error means you are trying to enter a Code for TurboTax Online in a Desktop software (or vice-versa).  Double check that you bought the right software.  If you bought the wrong one, you can request a refund by using the form on this TurboTax Canada FAQ: How do I get a refund for a TurboTax product?