Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Apr 22, 2023 10:09:03 AM

Turbotax redemption links

HELP!  What a hassle, signing in to Turbotax, signing in to community forum, ordering my Turbotax premier return and now I have instructions for activation key and TWO redemption links!!  Instructions make sense except for the 2 redemption links!  I, of course, have yet to start my taxes!

 

There are 2 download links to click - Download link 1 and Download  link (64 Bit) 1!  I don't think I click (or am able to) click both download links and if I click the wrong one, I probably have to buy another return?  I emailed support and have not heard back!

 

Sorry to bother you, but the clock is ticking and I am freaking out!!

0 1 158
1 Replies
Moderator
Apr 23, 2023 12:51:43 PM

Did you buy TurboTax from a 3rd party retailer such as Costco? If you ordered from a 3rd party and have issues with the links they sent you, you should contact them to let them know.

 

You can download the current version of TurboTax CD/download edition here:  Choose the 2022 TurboTax edition you need (for Windows). You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?