Turbotax shows pending after rejection email sent.

I submitted both State and Federal returns on Feb 21st. I received emails that same day that they had been rejected with instructions on how to fix them.

When I open Turbotax (desktop) it still shows both returns as "Pending". I am unable to correct the error and resubmit without some guidance.

I've checked back several times and it's now more than 48 hours since I received the email and 24 hours since I received a "critical notice" reminder email.

Any assistance would be appreciated.

Keith Reeves

219

Intuit Alumni

Feb 23, 2023 8:42:52 AM

For a quick answer to your question, I suggest our US LIVE Community at the following address: https://turbotax.intuit.com/ as I have noticed your mention of "State" indicating you are not in Canada. You are on the TurboTax Canada site where we deal with Canadian tax issues.

Thank you in advance for your cooperation.

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Turbotax shows pending after rejection email sent.