This is a known issue that the CRA is aware of and the resolution will be available on March 6th, 2020. Your patience is greatly appreciated!
It is now March 7th and nothing has changed. What is the patch date please?
They told me March 9 when I called turbotax....we will see....i have had nothing but problems this year with turbotax..switching next year to another brand
It's March 8 -- still getting that error message. When will a fix be available?
Has anyone looked at their T90 form? On mine I see the correct Exempt income on line 1 but then there is additional income on line 2 that has nothing to do with me.
It is March 9th and Form T90 is not working correctly. The amount from Box 71 is not showing on the form so it will not file.
there was an update this morning but the problem is still not fixed
Tried to file and it failed . NOW I am locked out of my CRA account because stupid me thought it would be fixed when they said it would be. Now I've his the submission fail limit and need to sit on hold of over 60 minutes to get it unlocked. I spend good money for the Premier Edition and this is the hog swallow that they deliver? Never again will I use this garbage software.
After an hour on hold I was told it will be fixed at the end of the week of March 9th. what bull**bleep**. Never again
This is NOT a CRA issue. It is a Turbo Tax problem. I gave up on Netfiling and decided to print my return and mail it. Guess what? Form T90 does not print!!!!!! So. I can't Netfile nor can I mail it in because forms are missing!!! I didn't pay $75 only to fill out my taxes by hand
Try updating your software, and make sure your T1 Indian question (Exempt Income) on T1 General page is checked. The question should be on first page.
I found a way. You can go through REVIEW flow before NetFiling and this error is addressed in "Error" section.
Done and done. Print your return. There is NO T90 form included so I can't even mail the frickin' thing in
Once you do a checkmark on T1General Page 1 for Exempt Income Question, T90 will become populated and it will print in tax return as well. try it.
Just got off the phone with Tech Support and the issue will not be resolved until after March 19th at the earliest.
thanks for the updates. I have been at this for almost two weeks now. says I cannot netfile because form T90 is not filled. so when I go into view forms mode I see the
t90 form but when I try enter box 71 on the line 1 i am not able or maybe i am not doing it correctly. Is this the same issue everyone else is having? I wonder if i buy another program like ufile if this will happen. Take my loss from the purchase of TurboTax (which i have used years prior without any issue)
Hi:
I am pretty sure I just doubled clicked the field to update it. It matters not though. As previously posted, I printed the return to mail it to CRA and the T90 form didn't print. *Supposed* to be fixed by the end of next week. We shall see
March 18, 2020 - still can't netfile a return that has Box 71 income - the T90 looks correct but CRA is saying it is not filled in. Is this a CRA issue or a TurboTax issue?
I finally gave up and printed and mailed return. After 5 attempts got locked out of CRA. will never buy turbotax again after all the issues this year.
According to the support person that I spoke to about a week ago the problem is on Turbo Taxes end.
Please go to the beginning of your return to "Personal Information" and where it asks if you "Are you a Canadian Indian as defined in the Indian Act? * Make sure you click on YES. Then click on continue. Make sure that if you have a T4 that it has been entered correctly. As per CRA- Box 71 - Indian (exempt income) - Employment Do not report this amount on your tax return.