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New Member
posted Mar 23, 2025 11:48:34 AM

Unable to connect to Revenu Quebec to download tax data

I am receiving the error message below, when I try to connect to Revenu Quebec to download tax data for my 2024 Taxation Year return. I am using last year's (2023 Taxation Year) Notice of Assessment number when prompted for the connection. I have cleared browser cookies and restarted computer. I am using Turbotax Standard desktop version 00.01.52 Build 5005 068G23.

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"We weren't able to download your info

We got an error when trying to connect to Revenu Québec.

 

Don't worry; we'll help you get the info you have

 

into all the right spots in just a few steps"

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1 Replies
Moderator
Mar 25, 2025 4:42:45 AM

We suggest trying to clear cookies and cache and using a different browser when logging into the Revenue Quebec account. Also make sure that your internet connection is steady.

 

Thank you for choosing TurboTax.