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New Member
posted Mar 23, 2023 1:40:52 PM

unable to get to payment page

After completing the Netfile information page and attesting to the information - I am unable to get to the next page. The website just clocks with the circle graphic. This has happened over a period of 3 weeks on 2 different computers and for 2 different turbotax accounts and on multiple browsers. Clearing cache has not helped. 

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Moderator
Mar 24, 2023 9:56:43 AM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.