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New Member
posted Jan 9, 2025 5:07:43 PM

Unable to install Turbo Tax 2024

When I try to install Turbo Tax 2024, I get a message saying Turbo Tax cannot be installed on my computer with a message that Turbo Tax doe not work on Windows 8.  My computer has Windows 10 installed from the time that I purchased it.   As a result I cannot install Turbo Tax.  I have checked to make sure my computer is up to date, so I don't know what to do next.  I could not install either through the link or through the web site.  I neeed some help in resolving this issue.

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Moderator
Jan 10, 2025 6:40:45 AM

If TurboTax is recognizing your computer as WIN 8, it is possible that you need to do a Windows update on your computer and try again.

If you need assistance, you can contact Microsoft phone support.
Canada (English): 1-877-696-7786 for technical support.

 

Thank you for choosing TurboTax.