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Returning Member
posted Apr 16, 2022 11:28:20 AM

Unable to Netfile

When I try to Netfile, this is the message I get:

 

Message from the CRA:

The information sent to the Canada Revenue Agency doesn't match the information currently on record, which was provided by Service Canada. If you still get this error after your second attempt, please call the Canada Revenue Agency's Individual income tax and trust enquiries line at [phone number removed] for further details.

 

I have checked all my details and nothing appears to be incorrect. I was able to Netfile my husband's taxes. Why am I getting this message and how do I fix it? 

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