Unable to retrieve TurboTax 16-character license code

Hello,

You can contact our care team and they can help you retrieve your license code here:

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=lvmu1szb

Hope this helps!