Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Apr 29, 2020 3:25:32 PM

Unexpected Allowable Medical Expenses credit

I didn't put in any allowable medical expenses. Medical profile is empty yet my review shows I have a credit of $266. How can I see why it's there?

1 1 451
1 Replies
Intuit Alumni
Apr 30, 2020 7:34:54 AM

Before you get rid of the amount, please verify if the amount comes from Box 85 - collective health insurance on a T4 or from 135 on a T4A information slip. For Québec residents, TurboTax will also automatically transfer the previous year RAMQ in the Federal return this year if TurboTax was used last year and the previous year data was imported this year.


If this is not the case, in order to help you with this situation, I believe one of our telephone support agents would be able to help you better as they can view your screen, if necessary, to guide you. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.

 

Thank you for your patience.