Updates for 2010

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New Member

Updates for 2010

I am doing returns for my aunt for 2010 thru 2015.  How do I get updates for my original software

6 Replies
Level 4

Updates for 2010

Hi,

You will need to download the software for each year: https://turbotax.intuit.ca/tax-software/prior-year-taxes.jsp#2014 

 

Turbotax desktop only goes as far back as 2014 for download.

 

Make sure to scroll to bottom of screen to Download tax software - this is the desktop version, with forms mode. Prior to 2019 tax year, all other tax years have the latest updates. 

 

You can always ensure that you have the latest updates by going to the Help menu > Check for Updates.

Returning Member

Updates for 2010

I am looking to update my 2013 and 2014 but when I follow your link, it takes me to a page where I have to pay for the software. Can I not update my existing software?

Level 4

Updates for 2010

Hi,

If you already have TurboTax installed, you can update the software by going to:

Help menu > Check for Updates.

 

 

Returning Member

Updates for 2010

Unfortunately you can't do that. An error message is returned that says: TurboTax is unable to determine if an update is available. You can download updates from the TurboTax support website at http://www.TurboTax.ca/support

Error Code: TT810 

 

But there is no links for updates on this page?

 

 
 

 

 

Returning Member

Updates for 2010

https://turbotax.community.intuit.ca/replies/2868252

 

I have also tried this page but nothing comes up for updates either

 

Level 3

Updates for 2010

You can download the previous years' installers at below location:

https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...

 

Please ignore the check for updates errors.

v