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New Member
posted Oct 31, 2019 3:05:10 AM

Using forms method. I have entered a dependant but nothing fills in on Schedule 5. If I try to type it in, it warns but won't actually let me double-click or F3.

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8 Replies
Level 15
Oct 31, 2019 3:05:11 AM

What type of Dependant Credits are you trying to claim? You should be able to enter everything on the Pop-Up screen that appears when you click the Dependant Information icon while in the Forms view of your TurboTax CD/Installed version.

If you attempt to make overrides on Schedule 5, you will not be able to successfully NetFile your return. If you attempt to make a credit you are not eligible for, the software will not allow it.

Screenshot attached.

New Member
Oct 31, 2019 3:05:13 AM

I did that (as per screenshot), and I thought it would automatically transfer the info to line 305 of schedule 5.  But it didn't put anything in line 305.  Should it?

Level 15
Oct 31, 2019 3:05:14 AM

Check the birthdate of the dependant you are trying to claim for the Eligible Dependant Amount, and also that you have said "yes" to "Living with Taxpayer". :relieved:

New Member
Oct 31, 2019 3:05:15 AM

Yes to "living with taxpayer."  Birthdate is 2000, which means under 18 for at least part of 2018.  Doesn't matter ... when I make him younger, it still doesn't appear.  🙂

Level 15
Oct 31, 2019 3:05:17 AM

Then only other things I can think of that would be causing this is your marital status, or the dependant's Net Income? If neither of these are causing this, I suggest contacting our Support Team.  

Level 1
Apr 10, 2022 10:50:15 PM

I have the same issue.   Please let me know how to contact the support team.

 

My 58160 for Ontario filing do not update (we have 1 eligible dependent documented in the dependent form)

 

and then i followed the hints and find that schedule 5 has eligible dependent information BLANK.      Please help!

New Member
Apr 28, 2023 5:07:31 AM

Did you figure it out as I am having the same problem?

 

Moderator
Apr 29, 2023 4:42:39 PM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.